jt Responsible Gaming
jt believes gaming is enjoyable only when it stays within limits. We give the highest priority to every member's safety and provide all the tools needed to stay informed.
21+ Age Requirement
To participate on the jt platform, a member must be at least 21 years old. This is not an optional rule — we verify it at every registration and reserve the right to reconfirm it at any time. Minors may not take part in our casino, sports betting, or any other money-based games.
If a minor has access to a device that a family member uses for this site, please avoid leaving the account logged in on that device and keep your password secure. If in doubt, you can read more about age verification on our FAQ page.
Violating the age rules will result in permanent closure of the account and cancellation of the related transactions.
Self-Limit Setting Features
jt gives you several tools to control your gaming habits. They are easy to use and can be activated at any time from your account settings.
Deposit Limit
Set your own maximum amount to deposit per day, per week, or per month. Lowering the limit takes effect immediately; raising it is subject to a set waiting period.
Session Time Limit
Set a time limit on how long you play in one sitting. When the set time is up, the system will automatically send a warning and ask you to log out.
Wager Limit
Create a personal limit on the total amount you bet within a set period. This is an effective safeguard against overspending.
Reality Reminder
You will receive a notification at set intervals reminding you how long you have been playing and how much you have spent in total.
Cool-off Feature
Take a temporary break from your account for anywhere from one day to six weeks. You will not be able to log in during the break, but the account will remain active.
Self-Exclusion
If you feel gaming is getting out of control, request to close your account for a set period or permanently. This takes effect immediately.
Request Self-Exclusion
Fill in the form below to notify our support team directly. We respond in Bengali via 24/7 live chat and email. When sending a request by email, write "Self-Exclusion Request" in the subject line.
After you send the request, our support team will contact you. For permanent exclusion, the account cannot be reactivated later.
Recognise the Early Signs of a Problem
When gaming turns from entertainment into a problem, certain signs appear. If you notice these in yourself, take a break and seek help.
- Repeatedly playing to try to win back lost money, known as "chasing losses".
- Hiding your gaming from family or friends, or lying about it.
- Thinking about stopping but returning again and again — feeling yourself that you have no control.
- Using money meant for rent, groceries, or other essential expenses for betting.
- Feeling restless or irritable when you cannot play.
- Taking on debt or borrowing money from others to keep playing.
Principles of Healthy Gaming
Set a budget
Before you start playing, decide in advance the maximum amount you will spend today. When you reach that limit, stop — this is the first rule of responsible gaming.
Winning Is Not Guaranteed
The outcome of betting is never certain. Play with the mindset that a win is welcome, but a loss should not cause financial or emotional harm.
Take Breaks
Playing for long stretches without a break weakens your judgement. Take regular breaks, walk around, drink some water, and clear your head.
Play for Entertainment
Betting and casino games are primarily a form of entertainment. Treating them as a source of income or a solution to financial problems is risky.
Where to Get Help
If you are having difficulties, you do not have to face them alone. Get support through any of the options below.
jt Live Chat
Our support team is available in Bengali 24 hours a day, 7 days a week. Contact us directly on chat about self-exclusion, limit setting, or any concern.
Email Support
Write to our support email directly. Detailed replies are given in both Bengali and English. For a self-exclusion request, write "Self-Exclusion" in the subject line.
Family and Trusted People
Open up to the people closest to you. Talking to a family member or a trusted friend often opens the door to professional help.
Professional Advice
Speak with a psychiatrist or counsellor. Addiction is a recognised health condition and can be effectively addressed with professional guidance.
How jt Supports Responsible Gaming
jt is not just a betting platform — we believe every member's experience should be safe and controlled. That is why we have built responsible gaming features into our technical infrastructure as a dedicated module, not merely as a policy document.
Every new member must read and agree to our Terms and Conditions at registration, which clearly state the age limit, self-exclusion policy, and the risks of gambling. Complying with these terms is mandatory for all members.
Our system can automatically detect unusual gaming patterns. If concerning behaviour is observed on a member's account, our support team will reach out on their own initiative. This is not a punishment — it is an expression of our care.
To learn about how we store and process personal data, please read the Privacy Policy page. We never sell member information to third parties.
Our platform uses SSL encryption. Your financial and personal information is kept fully secure. Answers to common questions about security, payment methods, and account management can be found on our FAQ page.