jt bet's Privacy Policy
jt's complete policy on how your personal information is collected, used, and kept secure is laid out in full detail here.
Introduction and Scope
jt bet (referred to below as "jt", "we", or "the platform") operates an online gaming and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") describes how information about you is collected, stored, processed, and kept secure when you use our services through jt's website, mobile application, or any other digital channel.
This Policy is an integral part of our Terms and Conditions. By registering on the platform, you are considered to have read and agreed to the terms of this Privacy Policy. The minimum age to use this platform is 21.
What Information We Collect
We collect various types of information during the process of creating and managing an account on jt. This information comes from two main sources — information you provide directly, and information collected automatically from your usage patterns.
1.1 — Information You Provide
- Full name, date of birth, and nationality
- Mobile number and email address
- National ID or passport details (for identity verification)
- bKash, Nagad, Rocket, or bank account details (for transactions)
- Messages and attachments sent during live chat or email support
1.2 — Automatically Collected Information
- IP address, device type, and operating system
- Browser type, language settings, and session duration
- Bet and game history, win and loss records
- Deposit and withdrawal transaction details
- Browsing data collected through cookies and similar technologies
Why We Use Your Information
jt uses your information only for specific and lawful purposes. The main purposes are summarised in the table below:
| Type of Information | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account verification, age confirmation (21+) | Contractual obligation |
| Contact Information | Sending OTPs, customer support, important notifications | Contractual obligation |
| Financial Information | Processing deposits, verifying withdrawals, fraud prevention | Legitimate interest and legal obligation |
| Usage and Activity Information | Service improvement, troubleshooting, personalised experience | Legitimate interest |
| Cookie Data | Session management, security | Consent |
Information Sharing and Disclosure
jt never sells your personal information to third parties for commercial purposes. However, information may be shared on a limited basis in specific circumstances:
3.1 — Service Provider Partners
Companies that assist jt with payment processing (such as bKash, Nagad, Rocket, and bank transfers), game provision, and technical infrastructure are contractually bound to protect the confidentiality of your information. These partners receive only the minimum information needed for their specific tasks.
3.2 — Legal Authorities
If providing information is required under a court order, a lawful request from an investigating authority, or applicable law, jt may supply the necessary information to the relevant authority.
3.3 — Organisational Changes
In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity, but only in accordance with the terms of this Policy.
How Long We Retain Your Information
jt retains your personal information only for as long as necessary. All information is kept while your account is active. Even after an account is closed or deactivated, financial and identity information may be retained for a defined period to meet applicable legal obligations. Other information is securely deleted once the purpose for which it was collected has been fulfilled.
Information Security and Protection
jt uses industry-standard technology and practices to keep your information secure. All data transmission is protected through SSL (Secure Socket Layer) encryption. Financial information is stored in encrypted form and can only be accessed by authorised individuals.
- SSL/TLS encryption — for all data transmission
- Two-Factor Authentication — for login security
- Regular security audits and vulnerability testing
- Access controls — for authorised staff only
- Data backup and disaster recovery plan
That said, 100% security on the internet cannot be guaranteed. We ask that you never share your password with anyone and avoid logging in from unfamiliar devices.
Cookies and Tracking Technologies
jt's platform uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.
6.1 — Types of Cookies and Their Purpose
- Essential cookies: Required for session management and security; these cannot be turned off.
- Functional cookies: Used to remember your preferences, such as language settings.
- Analytics cookies: Used to monitor and improve service quality — fully anonymous.
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some services to not work properly.
User Rights and Choices
jt believes every user should have control over their own information. You have the following rights:
- Right of access: The right to know what information jt holds about you.
- Right to correction: The right to have inaccurate or incomplete information corrected.
- Right to erasure: The right to request deletion of your information in certain circumstances.
- Right to restrict processing: The right to limit how your information is used in certain cases.
- Right to opt out of marketing: The right to stop receiving promotional messages.
To exercise these rights, contact us at the email address below. We will verify your request and respond within a reasonable time. jt's Responsible Gaming Policy also gives you the option to set account limits or suspend or close your account temporarily or permanently.
Protection of Minors' Information
The minimum age to use jt's services is 21. We do not knowingly collect personal information from minors. Age verification is mandatory during registration. If information from anyone under 21 has been received, steps will be taken to delete it immediately and the associated account will be closed.
International Data Transfers
Some third-party servers used in operating jt's services may be located outside Bangladesh. In such cases, where data is transferred, we ensure that adequate data protection measures are in place in the destination country or with the receiving organisation. These partners are contractually required to comply with our privacy standards.
How This Policy May Change
jt may update this Privacy Policy from time to time. For significant changes, a notice will be posted on the platform or sent to your registered mobile number or email. Continuing to use the platform after changes have been made will be taken as acceptance of the updated policy. To learn more about our services, visit the About Us page.
Privacy Contact
If you have any questions about this policy or any requests regarding your information, please contact us. Our support team is available in Bengali and English, seven days a week, 24 hours a day, via live chat and email.
Email: [email protected]
Live Chat: available after logging in to the platform — 24/7
Answers to common questions may be found in our FAQ section.